We are having a custom app built for us - please be patient while we use Acuity scheduling for our services.

Click any BOOK NOW button on our website to enter the scheduling tool OR copy and paste this link into your browser:

https://bodysoulbeing.janeapp.com

You may give us a call or text at (609) 709 - 3320 for scheduling support.

Yes, HOWEVER, PLEASE NOTE: each client must have their own profile. The appointment must reflect THEIR full contact name, phone number, and email address. The client will also be required to complete the intake form prior to their appointment.

In case of children/minors, please use their full name and the contact information of the parent/legal guardian.

We prefer to offer healing by appointment as we value dedicated time with you during the session.

If we have last-minute openings, we offer to our waitlist first, then via our social media stories.

Please note, we do not accept same-day appointment requests for new clients to the practice.

Yes, we serve clients of all ages.

Children (minors) are a unique type of client. We make accommodations to make them feel comfortable and safe. This may look like: using more communication during the session, working over the drape, employing techniques that do not require skin to skin contact thereby reducing any need to undress, and/or solely working on specific areas of the body like the hands, feet, neck and shoulders.

It is mandatory in the state of New Jersey that a parent or legal guardian be present in the room at time of service.

Additionally, this is the only instance whereby we would discuss a client’s (child/minor) session with another client (parent/legal guardian).

At your first visit, we will review your client intake and discuss your health concerns and goals. This may take 20 to 30 minutes in addition to your service time. Your first appointment will be longer to accommodate that, please allow for extra time.

No Shoes, No Phones Please 

This helps keep the studio clean and sanitary for everyone as well as maintains a calm and quiet environment. We encourage you to decompress as soon as you walk in the door. Trust the process. 

Position, Plan, and Prep

We’ll discuss your session prior including our approach, techniques, tools, level of undress, etc with you to ensure you’re comfortable. At any point you would like to alter or stop once we begin - please let us know - this is your time, we will honor your wishes. For example: you may elect to remain face up or fully clothed. 

During the Session

Communication is key. You don’t need to talk throughout, but please share anything relevant—session goals, music or pressure preferences, aromatherapy choices, or if anything changes during the session. Your comfort and consent are always priority. 

We accept a variety of payment options including cash, check, CashApp and Zelle with no additional fees.

You may opt to check out with a credit card or Venmo for a 3% processing fee.

We do accept HSA cards! As long as they have the VISA insignia, we can process them.

Note: payments made by credit card will appear on the statement as Body Soul Being LLC.

We do not accept insurance, however, we will gladly provide you with a coded receipt that you may submit to your insurer for reimbursement. Please include your prescription for manual therapy and your diagnosis (DX) codes with your request for a coded receipt.

Ask your insurer for more information. Reimbursement is not guaranteed although it is more likely if you also have a current prescription for manual therapy.

Here are important details to share with your insurer:

NJ License # 18KT01298900

NJ Tax ID# 0451039311

NPI # 1386250595

We understand things come up. If you need to reschedule your appointment, please let us know as soon as possible so we can secure a new date and time for you. We appreciate at least 24 hours notice prior to your appointment so we may serve other guests who may be waiting for care.

We may charge a percentage of the scheduled services for rescheduling with less than 24 hours notice.

If you miss your scheduled appointment and fail to communicate with us altogether, we will charge the full value of the scheduled services AND there will be a deposit required to hold any future appointments.

We understand things come up. If you purchased a package and are unable to make use of the services at the moment, it's ok. Packages are non-refundable, but they do not expire.

If you are unable to use your package indefinitely, you may opt to either give the remaining package to another client OR donate it to our Compassionate Care Fund.

Please email us at info@bodysoulbeing.com for support with this.

It wonderful that you would like to support your loved one’s wellbeing.

We have found that some recipients do not take advantage of the gift of wellbeing - for any number of reasons. Due to this and New Jersey state regulations regarding gift certificates, we have revised our gifting policies.

OPTIONS:

You may place your credit card on file when your intended recipient makes their booking

You may pre-pay remotely via CashApp, Venmo for your recipient’s booking(s) and we will place a credit on your recipient’s profile

You may pre-pay in person for your recipient’s booking(s) and we will credit your recipient’s profile. With this option, we can issue you a physical gift voucher to give to your recipient.

Please note that vouchers are for specific wellbeing services and DO expire. They are non-transferable and are not redeemable for cash. After a period of 24 months dormancy, we will collect a holding fee not to exceed $2 per month.

You would reserve your appointment just as you typically would. In the notes field, you may indicate that you have a gift to apply towards the service. You will be asked to place a credit card file, however, at check out, we will apply the gift towards the service.

You will be REQUIRED to supply your gift code/card/voucher at the time of your appointment. We will be unable to apply a gift without the specific associated code/card/number.

Our polices still apply to appointments made with gifts. Any late cancellation or no show/no call will be redeemed from the gift. No exceptions.

Please note: per New Jersey state law, we may collect $2 per month from the balance of unused gift certificates after a period of 24 months dormancy. If the gift certificate is still unused after a period of 5 years dormancy, 60% of the remaining value must be submitted to the State of New Jersey’s Unclaimed Property.

Please redeem your gift of wellbeing!

If we reschedule an event that you have purchased a ticket to and you are unable to attend the new date/time, we will give you the option of using the credit toward a future event OR give you a refund less any processing fees (dependent on payment type).

If you purchased a ticket for an event and are unable to attend, please give us 24 hours or more notice PRIOR to the event to receive a credit toward a future event OR a refund less any processing fees.

Deposits are non-refundable. If you purchased a ticket for an event requiring a deposit and are unable to attend, please give us 24 hours or more notice PRIOR to the event to receive a credit (less the deposit) toward a future event.

Reschedule Policy: You may elect to reschedule your appointment - by following the link in your confirmation email or by calling or texting us (609) 709-3320. Please reschedule prior to 24 hours to avoid any fees and so that we may serve clients who are on waitlist.

Rescheduling due to illness or injury: We strive to keep a clean, sanitary, and safe environment for all our clients as well as ourselves. Please reschedule your appointment if you are unwell or exhibit any of the following: chills, fever, headache, sneezing, runny nose, coughing, vomiting, diarrhea, sunburn, active rash, fungus and/or topical virus, and open wound(s).

We reserve the right to reschedule if the practitioner is not feeling well. We will do our best to accommodate your appointment with another practitioner if available, or at another time.

We reserve the right to refuse service to anyone who exhibits symptoms listed above or otherwise contagious conditions, and any persons who appear under the influence of drugs or alcohol.

Cancellation/ No show Policy: Your health and the health of all our clients matter. To ensure all clients are able to receive treatment in a timely manner Body Soul Being LLC requires that you provide at least 24 hour notice for all cancellations or rescheduling services. Failure to do so will incur a 50% charge of scheduled services.

No-Call, No-Shows will be charged 100% charge of scheduled services. Any applicable gift certificates will be marked as redeemed. A pre-paid deposit will be required to to confirm future sessions.

Late Arrival: Treatment time may not be extended if the schedule does not allow. Original scheduled charges will apply at our discretion.

Disclaimer: The client agrees to receive bodywork, acknowledging the potential risks. Body Soul Being LLC does not treat nor diagnose any medical condition. All clients are required to disclose any pertinent medical information as well as inform the therapist should there be any pain or discomfort during the treatment. The client or therapist may end the session at any time. All clients will have time to ask questions and have those questions answered to the best of our ability. Body Soul Being LLC is licensed to practice bodywork in the state of New Jersey and is fully insured.

Informed Consent: Upon initial booking online you agree to our informed consent policy. (See the next FAQ item for detail.)

Refund Policy: If you pay for your appointment up front and then cancel it outright (as opposed to rescheduling) the refund will be less any processing fees. There is NO charge for any rescheduling prior to the 24 hour requirement.

Confidentiality: We value your privacy with upmost respect. We will never discuss our conversations outside of the treatment room unless there is necessary reason (ie: potential harm to yourself or others). Body Soul Being is a safe space and welcomes ALL beings.

Body Soul Being LLC has a zero tolerance sexual harassment policy. Any client crossing this boundary will incur a treatment fee of 100%, be asked to not come back, and law enforcement may be notified.

Privacy Policy: Body Soul Being LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information.

Information We Collect: 1.Personal Information: When you visit our website, we may collect personal information such as your name, email address, mailing address, phone number, and payment information (including credit card details) when you make a purchase or sign up for our services.

2. Usage Data:We may also collect non-personal information about your visit to our website, including your IP address, browser type, operating system, referral source, and pages visited. This information helps us improve our website and provide a better user experience.

How We Use Your Information:1. To Provide Services: We use your personal information to process your orders, fulfill your requests, communicate with you about your account, and provide customer support.

2. To Improve Our Services: We may use your information to analyze trends, administer our website, and gather demographic information to improve our products and services.

3. Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

Data Security:

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology to safeguard your data.

Your Choices:

You have the right to access, update, or delete your personal information at any time. You can also opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails.

Changes to This Policy:

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting.

Contact Us:

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at info@BodySoulBeing.com.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Policies updated 1/2/2026

Informed Consent/ Client Bill of Rights

Your Rights in Plain English

You have the right to receive considerate and respectful care consistent with sound massage therapy, bodywork and energy work practices.

• Control & Communication: You can tell your therapist exactly what you want and don't want (pressure, music, temperature, specific areas) and ask questions at any time, without feeling like you're offending them.

• Undress to Comfort: You decide how much clothing to remove (or keep on); the therapist must leave the room for you to undress.

• Consent & Refusal: You have the right to give or refuse consent for any touch and can stop or end the session at any time, for any reason.

• Safety & Dignity: You deserve a safe, respectful environment, free from abuse, with professional care and confidentiality (as per HIPAA).

• Information: You have the right to know about fees, treatment plans, therapist qualifications, and treatment records. 

• Privacy: You have the right to privacy and confidentiality of all records pertaining to your sessions.

• Financial Transparency: You have the right to examine and receive an explanation of your bill, regardless of the source of payment.

In Practice

• "Good Pain" vs. "Bad Pain": Intense sensations should be productive, not injurious; tell your therapist if it feels like injury.

• Your Body, Your Expert: You know your body best; communicate with your therapist as they rely on your feedback.

• No Judgement: You have the right to receive treatment without discrimination as to race, age, religion, sex, national origin, or source of payment. During sessions, you can express bodily functions (sneezing, coughing) or emotions (crying) without shame; it's a judgement-free zone. 

Complementary & Alternative Healthcare Client Bill of Rights 

Business Name: Body Soul Being LLC
Business Address:  1 Pelican Drive, Suite 1, Bayville NJ 08721

Business Telephone number: (609) 709-3320

Business Massage License: NJ#18KB0013700

New Jersey State Law requires that you receive and acknowledge that you have received the following information prior to your treatment:

Business Owner: Stephanie Sommerlad Bello, BS, LMT, NCTMB, RMT, RYT with New Jersey License #18KT01298900 hereafter, “the Practitioner” has received the following education, training & credentials: 

• BA – Bachelor of Arts Degree: Sociology, Rutgers University, 2006

• Professional Massage Therapy Training: Dual Diploma in Spa Therapy and Medical Massge, American Institute of Alternative Medicine, 2018

• Yoga Teacher Training: Soul Power Yoga, Manalapan NJ, 2019

• Reiki Certification: 2019, 2021, 2025

• NCTMB – Nationally Certified in Therapeutic Massage & Bodywork: National Certification Board for Therapeutic Massage and Bodywork, 2025

• The Information that follows in quotation marks is required to be on the Client Bill of Rights in bold print by the state statute: “THE STATE OF NEW JERSEY HAS NOT ADOPTED ANY EDUCATIONAL AND TRAINING STANDARDS FOR UNLICENSED COMPLEMENTARY AND ALTERNATIVE HEALTH CARE PRACTITIONERS. THIS STATEMENT OF CREDENTIALS IS FOR INFORMATION PURPOSES ONLY.” Under New Jersey Law, an unlicensed complementary and alternative health care practitioner may not provide a medical diagnosis or recommend discontinuance of medically prescribed treatments. If a client desires a diagnosis from a licensed physician, chiropractor, or acupuncture practitioner, or services from a physician, chiropractor, nurse, osteopath, physical therapist, dietitian, nutritionist, acupuncture practitioner, athletic trainer, or any other type of health care provider, the client may seek such services at any time."

• Supervision: If the Client has a complaint or concern about the care or services that have been received, the Client may contact the Practitioner/Owner at the above address and telephone number.

• Complaints: If the Client has a complaint or concern about the care or services they have received, the Client may also contact the State of New Jersey Office of the Attorney General Division of Consumer Affairs.
  Mailing address: P.O. Box 45048, Newark, NJ 07101
  Phone: (973) 504-6520
  Email: MassageTherapy@dca.njoag.gov
  Website: https://www.njconsumeraffairs.gov/mbt

• Fees, Payment, Insurance: Fees are clearly listed on the website and in the scheduling tool. New jersey Sales Tax will also be applied to all services except Medical Manual Therapy, Reiki And/or Yoga Services.
  Payment is accepted by cash, check, Venmo, or credit card.
  Gift Certificates are available for purchase for service of choice.
  This Practitioner is not on contract with any HMO’s, PPO’s, or any other Insurance Company to provide discounted services. This Practitioner does not directly accept Medicare, Medical Assistance, or general assistance medical care.
  Payment in full for services is expected at the time of service, unless otherwise arranged prior to the appointment. Body Soul Being LLC requires 24 hours notice for cancellations. 

• Change of Price: Clients have the right to reasonable notice of changes to the prices, services, or policies. Any change of prices will be posted in the Practitioner’s office at least one month prior to the change going into effect. Any change of price will also be told to client when booking an appointment.

• Theory of Treatment: The state requires a “Plain language” summary of the “theoretical approach used to provide service to clients”. The Practitioner’s Theory of Treatment is: intuitively integrate evidence-based manual therapy techniques with experience-earned wisdom to provide one-of-a-kind healing sessions to reduce soft tissue restrictions and perceived pain, to down regulate the nervous system, to improve physical performance, and to promote general relaxation and overall wellbeing.

• Right to Current Information: Clients have the right to complete and current information concerning the practitioner's assessment and recommended service that is to be provided, including the expected duration of the service to be provided.

• Right to Confidentiality: Client records are confidential and will not be released, unless authorized by the client in writing or as otherwise provided for by law.

• Right to Self Access: Clients have the right to access to their own records maintained by the Practitioner’s office, in accordance with state statutes

• Personal Interaction: Clients have the right to expect courteous treatment, free from verbal, physical, or sexual abuse.

• Other Treatment Available: Other massage therapy services are available to the Client in this same community. These can be located by asking the Practitioner, the provider who referred you to this practitioner or the following practitioner database: www.abmp.com.

• Right of Agency: The Client has the right to choose freely among available practitioners and to change practitioners after services have begun, within the limits of health insurance, medical assistance, or other health programs

• Records Transfer: The Client has the right to coordinated transfer of treatment records when there will be a change in the provider of services.

• Right of Refusal: The Client may refuse services or treatment, unless otherwise provided by law.

• Right of Non-retribution: The Client has the right to assert any and all of the above- mentioned rights without retaliation from the Practitioner.
  

Policy Updated: 1/2/2026